Billing Specialist - Finance Coordinator
Future Opportunity — Not Currently Hiring
Position Overview
NOCDOC is seeking a detail-oriented Billing Specialist / Finance Coordinator to support the organization’s day-to-day financial operations, including client billing, accounts receivable, accounts payable, procurement coordination, and financial system administration.
This role ensures accurate and timely invoicing, efficient processing of vendor payments, and effective coordination of purchasing activities that support business operations. The Billing Specialist / Finance Coordinator serves as the financial operations connection point between Sales, Customer Success, Operations, Technical Teams, vendors, and leadership.
This position owns the administrative and financial aspects of corporate procurement, including purchase orders, vendor invoice processing, payment coordination, and expense tracking. Technology and equipment requirements are identified by the appropriate business owners, while this role ensures purchasing activities are properly documented, approved, processed, and reconciled.
The ideal candidate is highly organized, detail-oriented, comfortable working across multiple business systems, and enjoys improving processes that increase financial accuracy and operational efficiency.
Key Responsibilities
Client Billing & Accounts Receivable
- Prepare and issue accurate client invoices according to contractual agreements and billing schedules
- Monitor accounts receivable and support timely collection of outstanding balances
- Process client payments and maintain accurate financial records
- Respond to billing inquiries in coordination with Customer Success, Sales, and Operations teams
- Support recurring billing processes and validate billing accuracy
- Review contract changes, service additions, and adjustments affecting billing
Accounts Payable
- Process vendor invoices accurately and efficiently
- Coordinate payment schedules and maintain vendor payment records
- Reconcile invoices with purchase orders and supporting documentation
- Ensure expenses are properly categorized, documented, and recorded
- Resolve invoice discrepancies with vendors and internal stakeholders
Procurement Coordination
- Manage the administrative procurement workflow for corporate purchases
- Create and maintain purchase orders for approved purchases
- Coordinate purchasing activities with department managers and business owners
- Partner with the IT & Security Administrator on technology, equipment, licensing, and access-related purchases
- Partner with Technical Project Managers and delivery teams on project-related purchasing requirements
- Track purchasing status, vendor fulfillment, and supporting documentation
Financial Systems Administration
- Maintain financial and operational workflows across HubSpot, HaloPSA, Xero, and FlexPoint
- Ensure customer, contract, billing, and financial information remains accurate across business systems
- Support transition of closed sales opportunities into operational billing processes
- Validate recurring billing, agreements, subscriptions, and contract changes
- Identify and resolve discrepancies between CRM, PSA, accounting, and payment platforms
- Recommend workflow improvements that reduce manual effort and improve financial accuracy
- Partner with Sales, Customer Success, Operations, and IT teams on system improvements
Vendor Management
- Maintain vendor records, payment information, contracts, and procurement documentation
- Support vendor onboarding activities
- Coordinate vendor invoice processing and payment inquiries
- Monitor recurring vendor expenses and subscription commitments
- Support renewal tracking and financial documentation requirements
Process Improvement & Compliance
- Maintain documented billing, procurement, and financial administration procedures
- Improve workflows that increase accuracy, efficiency, and visibility
- Ensure financial activities follow organizational approval processes
- Maintain confidentiality of financial information and business records
Required Qualifications
- Experience in billing, accounting support, accounts payable, accounts receivable, bookkeeping, or financial administration
- Understanding of invoicing, payment processing, and financial recordkeeping practices
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines
- Strong written and verbal communication skills
- Experience working with business software, spreadsheets, and financial systems
- Ability to maintain confidentiality of financial and business information
Preferred Qualifications
- Experience supporting a managed services provider (MSP), technology company, professional services organization, or recurring revenue business
- Experience with subscription billing, service contracts, or recurring invoicing models
- Experience supporting procurement and vendor management activities
- Experience administering workflows across CRM, PSA, and accounting platforms
- Postsecondary education or coursework in accounting, finance, business administration, or a related field (associate degree or equivalent)
- Xero Advisor Certification
- Certified Bookkeeper (CB)
- Microsoft Office Specialist (MOS)
- ITIL 4 Foundation
Technical Skills
Financial Operations
- Accounts payable
- Accounts receivable
- Client invoicing
- Vendor invoice processing
- Payment reconciliation
- Expense tracking
- Financial recordkeeping
Business Systems
- HubSpot CRM
- HaloPSA
- Xero
- FlexPoint
- Microsoft Excel
- Spreadsheet reporting
- Workflow documentation
Procurement & Vendor Administration
- Purchase orders
- Vendor records
- Contract tracking
- Subscription management
- Procurement workflows
- Invoice reconciliation
Process & Reporting
- Data accuracy validation
- Financial reporting
- Process improvement
- Documentation management
- System workflow coordination
Professional Skills
- Organization
- Attention to detail
- Communication
- Problem solving
- Time management
- Confidentiality and discretion
- Process improvement mindset
- Cross-functional collaboration
- Ownership mentality
Success Measures
- Accurate and timely client invoicing.
- Efficient accounts receivable and payment tracking.
- Timely processing of vendor invoices and payments.
- Accurate financial records and system data.
- Effective procurement coordination and documentation.
- Improved alignment between HubSpot, HaloPSA, Xero, and FlexPoint workflows.
- Strong collaboration with internal teams and external vendors.
- Continuous improvement of financial and operational processes
Career Growth Opportunity
This role provides opportunities to grow into Finance Operations, Business Operations, Financial Systems Administration, Procurement, or Operations Management roles as organizational needs and responsibilities expand.
Schedule
This position operates during standard business hours and may occasionally require flexibility to support billing cycles, financial deadlines, and business requirements.
Benefits
About NOCDOC
NOCDOC is a U.S.-based technology operations company with more than 35 years of experience delivering Security Operations Center (SOC), Network Operations Center (NOC), Service Desk, Network Engineering, Automation, and Managed Security Services.
Supporting organizations across North America and internationally, NOCDOC delivers responsive, customer-focused technology operations that help businesses improve reliability, security, and operational efficiency.
At NOCDOC, we invest in our people through continuous learning, mentorship, and career development, providing opportunities to grow into advanced engineering, automation, architecture, and technical leadership roles.