IT & Security Administrator
Future Opportunity — Not Currently Hiring
Position Overview
NOCDOC is seeking an IT & Security Administrator to manage and secure the organization’s internal technology environment. This role ensures employees have reliable access to the systems, devices, and resources required to perform their work while maintaining appropriate security controls and operational standards.
The IT & Security Administrator owns internal technology administration including endpoint management, Microsoft 365 administration, Entra ID identity management, internal network services, endpoint security, asset management, and corporate technology procurement coordination.
This role serves as the internal technology owner for NOCDOC’s corporate environment, ensuring systems are secure, documented, reliable, and aligned with organizational needs. The ideal candidate is technically capable, security-minded, detail-oriented, and comfortable balancing operational requirements with security best practices.
Key Responsibilities
Endpoint & Employee Technology Management
- Manage employee technology lifecycle activities including provisioning, configuration, deployment, maintenance, and retirement of laptops and corporate devices
- Ensure endpoints are configured according to organizational standards and security requirements
- Manage device enrollment, policies, software deployment, and endpoint compliance
- Support hardware troubleshooting and coordinate device replacements, upgrades, and lifecycle planning
- Maintain accurate inventory records for corporate technology assets
- Establish and maintain endpoint management standards
Identity & Access Management
- Administer Microsoft 365 and Entra ID environments including users, groups, permissions, licenses, and access policies
- Manage employee onboarding, role changes, and offboarding access processes
- Apply appropriate identity and access controls based on security and operational requirements
- Support authentication, security controls, and identity-related troubleshooting
- Maintain documentation for access standards and administrative procedures
- Support identity lifecycle improvements and security best practices
Internal Network & Infrastructure Administration
- Administer internal network services, connectivity, and related technology systems
- Monitor internal technology environments and address operational issues
- Support configuration, maintenance, and improvement of internal infrastructure
- Partner with technical teams and vendors to maintain reliable internal services
- Maintain documentation for internal systems and configurations
Endpoint Security & Security Support
- Manage endpoint security tools, policies, and compliance requirements
- Monitor device security posture and address identified risks or gaps
- Support security initiatives related to device protection, identity management, and organizational security standards
- Assist with internal security investigations, remediation activities, and security improvements when required
- Maintain security documentation and operational procedures
- Partner with SOC and Compliance teams when internal technology information or evidence is required
Corporate Procurement & Asset Management
- Own technical requirements and lifecycle management for internal technology purchases
- Coordinate procurement activities for equipment, licenses, subscriptions, and access-related requirements
- Evaluate technology needs and recommend appropriate solutions
- Partner with Finance for purchase orders, vendor invoices, payment processing, and financial documentation
- Maintain visibility into technology assets, licensing, subscriptions, and lifecycle requirements
- Coordinate with vendors and suppliers as needed
Documentation & Process Improvement
- Maintain accurate documentation for internal systems, configurations, procedures, and technology standards
- Develop and improve administrative processes to increase efficiency and reliability
- Identify opportunities to improve employee technology experience
- Contribute to internal knowledge resources and operational standards
- Support continuous improvement of internal IT operations
Required Qualifications
- Experience administering internal IT environments, endpoints, and business technology systems
- Strong understanding of Microsoft 365 administration and Entra ID identity management
- Experience managing endpoint devices, security tools, and access controls
- Experience supporting employee technology lifecycle processes
- Strong troubleshooting, documentation, and organizational skills
- Ability to manage technology responsibilities independently and prioritize competing needs
- Strong understanding of IT security best practices
- Understanding of cybersecurity frameworks and the implementation of security controls, including CIS Controls, NIST Cybersecurity Framework, or similar standards
Preferred Qualifications
- Experience with Microsoft Intune, endpoint management platforms, or device compliance tools
- Experience with Microsoft security solutions and modern identity practices
- Experience managing Microsoft 365 security features
- Familiarity with networking concepts and internal infrastructure administration
- Experience managing technology procurement, vendors, and asset lifecycle processes
- Experience working in an MSP, technology services, or security-focused environment
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- CompTIA Network+
- CompTIA Security+
- ITIL 4 Foundation
Technical Skills
Microsoft & Identity Management
- Microsoft 365 administration
- Entra ID administration
- User lifecycle management
- Identity and access management
- Conditional Access concepts
- License management
- Authentication and security controls
Endpoint Management & Security
- Laptop provisioning
- Device management
- Endpoint configuration
- Endpoint security tools and controls
- Device compliance
- Software deployment
- Asset lifecycle and inventory management
- Vulnerability remediation practices
Internal Infrastructure
- Internal networking concepts
- DNS and DHCP concepts
- Connectivity troubleshooting
- Vendor technology coordination
- System documentation
Security & Framework Alignment
- CIS Controls implementation concepts
- Secure configuration practices
- NIST Cybersecurity Framework alignment
Business Operations
- Procurement workflows
- Vendor management
- Documentation standards
- Process improvement
Professional Skills
- Communication
- Problem solving
- Organization
- Attention to detail
- Security mindset
- Customer service orientation
- Documentation discipline
- Prioritization
- Confidentiality
- Cross-functional collaboration
Success Measures
- Reliable and secure internal technology operations
- Efficient employee onboarding, access management, and offboarding processes
- Strong endpoint security posture and compliance
- Accurate technology inventory and lifecycle management
- Effective coordination of internal technology procurement
- Timely resolution of internal technology issues
- Improved documentation, standards, and operational consistency
- Positive employee technology experience
Career Growth Opportunity
This role provides opportunities to grow into Senior Systems Administrator, Cloud Administrator, Security Engineer, Infrastructure Engineer, or IT Operations leadership roles as technical expertise and organizational responsibilities expand.
Schedule
This position operates during standard business hours and may occasionally require flexibility to support technology maintenance, security activities, employee onboarding, or urgent internal technology needs.
Benefits
About NOCDOC
NOCDOC is a U.S.-based technology operations company with more than 35 years of experience delivering Security Operations Center (SOC), Network Operations Center (NOC), Service Desk, Network Engineering, Automation, and Managed Security Services.
Supporting organizations across North America and internationally, NOCDOC delivers responsive, customer-focused technology operations that help businesses improve reliability, security, and operational efficiency.
At NOCDOC, we invest in our people through continuous learning, mentorship, and career development, providing opportunities to grow into advanced engineering, automation, architecture, and technical leadership roles.